Welcome to Gevanam Genomics:

Head of Corporate Trainings | Learning & Development Leader | Communication Strategist Professional Profile:
Imran Khan is a dynamic and results-driven learning and development professional with over 15 years of diverse experience across corporate training, communication, employee engagement, and customer relationship management. Currently serving as the Head of Corporate Trainings at SR Group of Institutions, he leads the strategic planning, design, and execution of training modules for students, faculty, and corporate clients alike.

With a unique blend of corporate experience and academic leadership, Imran has a deep understanding of the evolving needs of both industry and academia. His focus is on equipping individuals with practical, communication-driven, and leadership-oriented skills to thrive in a competitive environment.

Core Competencies:
Corporate Training & Development
Soft Skills & Behavioral Training
Communication & Presentation Skills
Faculty & Teacher Development
Employee Onboarding & Engagement
Customer Relationship Management (CRM)
Leadership & Team Development
Strategic Planning & Execution


Professional Experience:
🏛 Head – Department of Corporate Trainings
SR Group of Institutions – Present
As the head of corporate training, Imran drives initiatives to bridge the gap between academia and industry. He leads customized training programs aimed at enhancing employability, professional ethics, leadership, and communication skills for students and educators.

Key Achievements:
Designed and executed more than 200+ corporate and campus training programs.
Developed institutional partnerships with industry for hands-on skill development.
Trained over 5,000 students and 500+ faculty members in effective communication, teaching pedagogy, and workplace readiness.
Spearheaded the "Train the Trainer" faculty development series across multiple departments.


🧑‍💼 Team Leader – Tech Mahindra Business Services
Tech Mahindra
In this customer-centric leadership role, Imran led high-performing teams in delivering telecom support and process optimization. He focused on team communication, training, and performance management.

Key Responsibilities:
Led a team of 20+ associates handling voice-based customer operations.
Conducted regular training sessions for quality assurance and customer engagement.
Improved customer satisfaction scores by 25% through coaching initiatives.


🧑‍💼 Assistant Manager – IBM India Pvt. Ltd.
IBM
Imran took on a leadership role in service delivery, managing client relations and internal performance metrics for global process operations.

Key Contributions:
Managed cross-functional teams for global clients in the financial services domain.
Facilitated internal training workshops on client handling and professional communication.
Developed knowledge-sharing tools for improving process accuracy and speed.


🤝 Customer Relationship Executive – Accenture Services Pvt. Ltd.
Accenture
Early in his career, Imran worked at the forefront of customer relationship management, building a strong foundation in business communication, issue resolution, and customer satisfaction.

Key Highlights:
Achieved 95%+ customer satisfaction consistently across service touchpoints.
Supported internal training and mentoring programs for new hires.
Recognized for communication excellence and client empathy.